Our 5-step enhanced cleaning process

Step 1: Prepare 

Proper preparation helps our team clean more efficiently and more safely. We make sure to: 

●  Ventilate the space before and during cleaning, when possible 

●  Use disinfectants approved by your local regulatory agencies for use against COVID-19 

●  Always read the directions and warnings on your cleaning products carefully 

●  Wash or disinfect your hands 

Step 2: Clean 

Cleaning is when you remove dust and dirt from surfaces, such as floors and countertops. Make sure to: 

●  Sweep, vacuum, dust, and/or mop areas before sanitizing 

●  Wash dishes and laundry at the highest heat setting possible 

●  Wipe down hard surfaces with soap and water 

Step 3: Sanitize 

Sanitizing is when you use chemicals to reduce the number of bacteria on surfaces such as doorknobs and TV remotes. Make sure to: 

●  Spray high-touch surfaces in each room with an approved disinfectant spray 

●  Let the disinfectant stand for the length of time specified on the product label 

●  Allow the surface to air-dry 

Step 4: Check 

Make sure to: 

●  Refer to the best practices in each room-by-room checklist to make sure that all areas are cleaned and sanitized between each stay 

●  Share these best practices with your hosting team and cleaning professionals 

Step 5: Reset 

To help prevent cross-contamination, it's important to finish cleaning and sanitizing a room before replacing items for the next guest. Make sure to: 

●  Wash your hands before replacing guest supplies, linens, and cleaning kits 

●  Safely dispose of or wash cleaning supplies and protective gear 

●  Don’t re-enter a room once it’s been sanitized 

●  Clean your equipment between each turnover